Terms & Conditions
INTRODUCTION
Welcome to Giftsbasket.in. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions.
These Terms govern your use of the website, products, services, and all related transactions carried out through Giftsbasket.in (“Company”, “we”, “our”, or “us”).
If you do not agree with any part of these Terms & Conditions, please do not use this website.
ELIGIBILITY
By using this website, you confirm that:
- You are at least 18 years of age, or
- You are using the website under the supervision of a parent or legal guardian.
You also confirm that the information provided by you is accurate and complete.
PRODUCTS & SERVICES
Giftsbasket.in offers personalized gifts, promotional merchandise, customized products, corporate gifting items, and related products.
We reserve the right to:
- Modify or discontinue products without prior notice
- Refuse service to any customer
- Limit quantities of products offered
All product images shown on the website are for representation purposes only. Slight variations in color, print placement, packaging, or finish may occur.
CUSTOMIZED & PERSONALIZED PRODUCTS
For personalized or customized products:
- Customers are responsible for providing correct text, names, logos, artwork, spellings, and customization details.
- Once approved and processed, customized orders cannot be cancelled or modified.
- Minor variations in printing, embroidery, engraving, or color are considered normal production variations.
Customers must ensure that uploaded logos, images, or content do not violate any copyright, trademark, or intellectual property rights.
ORDER ACCEPTANCE
Placing an order on Giftsbasket.in does not guarantee acceptance of the order.
We reserve the right to:
- Cancel suspicious or fraudulent orders
- Refuse orders due to pricing or stock errors
- Cancel orders in case of product unavailability
In such cases, refunds (if applicable) will be processed accordingly.
PRICING & PAYMENTS
- All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
- Prices may change without prior notice.
- Payments must be made through authorized payment gateways available on the website.
Giftsbasket.in shall not be liable for any payment failure caused by banks, payment gateways, or technical issues.
SHIPPING & DELIVERY
Shipping and delivery timelines are estimates and may vary depending on:
- Product availability
- Delivery location
- Courier operations
- Weather or unforeseen circumstances
Please refer to our Shipping Policy for complete details.
CANCELLATION, RETURNS & REFUNDS
Cancellation, return, replacement, and refund requests shall be governed by our Cancellation & Refund Policy available on the website.
Customized and personalized products are generally non-returnable unless damaged or defective.
USER RESPONSIBILITIES
While using the website, users agree:
- Not to misuse the website or its content
- Not to upload unlawful, offensive, or copyrighted material without authorization
- Not to attempt unauthorized access to website systems or data
- Not to use the website for fraudulent activities
INTELLECTUAL PROPERTY
All website content including:
- Logos
- Graphics
- Product images
- Text
- Designs
- Website layout
are the intellectual property of Giftsbasket.in or respective owners and may not be copied, reproduced, or used without written permission.
THIRD-PARTY LINKS
Our website may contain links to third-party websites for convenience. Giftsbasket.in is not responsible for the content, privacy policies, or practices of such external websites.
LIMITATION OF LIABILITY
Giftsbasket.in shall not be liable for:
- Indirect or consequential damages
- Delivery delays caused by third parties
- Technical interruptions or website downtime
- Losses resulting from misuse of products
- Customer-provided errors in personalization details
Our maximum liability shall not exceed the value of the order placed by the customer.
FORCE MAJEURE
We shall not be held responsible for delays or failures caused by circumstances beyond our reasonable control, including:
- Natural disasters
- Strikes
- Government restrictions
- Pandemic situations
- Transport disruptions
- Internet or technical failures
PRIVACY POLICY
Use of this website is also governed by our Privacy Policy available on the website.
By using Giftsbasket.in, you consent to the collection and use of your information as described in the Privacy Policy.
MODIFICATIONS TO TERMS
Giftsbasket.in reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
Continued use of the website after such changes constitutes acceptance of the revised Terms.
GOVERNING LAW & JURISDICTION
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of the use of this website shall be subject to the jurisdiction of courts located in Delhi, India.
CONTACT US
For any questions, concerns, or support regarding these Terms & Conditions, please contact:
Giftsbasket.in
Email: passions.gifts@giftsbasket.in